Terms & Conditions

Our Terms of Service

The rules, obligations, and agreements that govern your use of gadgetz.com.bd

Effective Date: June 2025
Business: Gadgetz Bangladesh
Trade License: TRAD/DSCC/028215/2021
TIN: 139813830143
Please read these Terms and Conditions carefully before using gadgetz.com.bd or placing any order. By accessing our website, browsing our products, or completing a purchase, you confirm that you have read, understood, and agree to be bound by these terms. These terms govern your use of our website, your purchases, your account, and your interactions with Gadgetz Bangladesh. If you do not agree, please do not use our services.
Table of Contents
Acceptance of Terms
Use of Website
Account Registration
Product Information & Pricing
Placing an Order
Payment Terms
Order Cancellation
Delivery & Shipping
Intellectual Property
Prohibited Conduct
Limitation of Liability
Governing Law & Disputes
Changes to Terms
Contact Us
01

Acceptance of Terms

By accessing or using gadgetz.com.bd — whether as a registered user or a guest visitor — you agree to be legally bound by these Terms and Conditions, our Privacy Policy, and our Warranty & Return Policy, all of which form part of your agreement with Gadgetz Bangladesh.

These terms apply to all visitors, users, and customers who access or use our website, products, or services. If you are acting on behalf of a business or organisation, you confirm that you are authorised to accept these terms on their behalf.

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Our Privacy Policy explains how we handle your personal data, and our Warranty & Return Policy governs all claims, replacements, and refunds. These three documents together form the complete terms of service for gadgetz.com.bd.
02

Use of Website

You may use gadgetz.com.bd for lawful, personal, non-commercial purposes in accordance with these terms. When using our website, you agree to:

• Provide accurate, complete, and current information when registering or placing an order
• Use the website only for its intended purpose — browsing and purchasing genuine Gadgetz products
• Not attempt to access restricted areas of the website or our systems without authorisation
• Not interfere with or disrupt the website’s functionality, servers, or connected networks
• Not reproduce, copy, or redistribute any content from gadgetz.com.bd without written permission
• Not use automated tools, bots, or scrapers to collect data from our website

We reserve the right to restrict, suspend, or terminate access to the website for any user who violates these terms or engages in harmful or fraudulent behaviour.

03

Account Registration

You may browse and purchase from gadgetz.com.bd as a guest or as a registered account holder. If you create an account:

• You are responsible for maintaining the confidentiality of your login credentials
• You are responsible for all activities that occur under your account
• You must notify us immediately at gadgetz.com.bd@gmail.com if you suspect any unauthorised access to your account
• You must not create accounts using false identities, impersonate others, or register on behalf of someone else without permission
• We reserve the right to suspend or terminate any account found to be in violation of these terms

04

Product Information & Pricing

We strive to ensure that all product descriptions, images, and pricing on gadgetz.com.bd are accurate and up to date. However, please note the following:

• All prices are listed in Bangladeshi Taka (BDT) and are inclusive of applicable taxes unless stated otherwise
• Product images are provided for illustrative purposes — actual product appearance, colour, or packaging may vary slightly from what is shown
• We reserve the right to update, correct, or change product prices, descriptions, and availability at any time without prior notice
• In the event of a pricing error on our website, we reserve the right to cancel the order and issue a full refund, notifying you promptly
• Promotions and discount codes are subject to their own specific terms and expiry dates and cannot be combined unless explicitly stated

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If you notice a significant pricing discrepancy or an error in a product listing, please contact us before placing an order. We appreciate your understanding that genuine errors may result in order cancellation with a full refund.
05

Placing an Order

When you place an order on gadgetz.com.bd, you are making a binding offer to purchase the selected product(s) at the stated price. The following applies:

• An order is only confirmed once you receive an official order confirmation from us via SMS or email
• We reserve the right to accept, decline, or cancel any order at our discretion — including in cases of stock unavailability, pricing errors, or suspected fraud
• If we are unable to fulfil your order, we will notify you promptly and issue a full refund where payment has already been made
• You are responsible for providing accurate delivery information — orders cannot be redirected after dispatch
• For pre-order items, estimated delivery dates are indicative and may be subject to change

Placing an order constitutes acceptance of these Terms and Conditions, our Privacy Policy, and our Warranty & Return Policy in full.

06

Payment Terms

All transactions on gadgetz.com.bd are conducted in Bangladeshi Taka (BDT). We accept the following payment methods:

• For bKash and bank transfer payments, you must send a payment confirmation screenshot to our team before the order is processed
• Orders are not dispatched until payment is confirmed — for COD, the order is confirmed upon dispatch
• We reserve the right to suspend or cancel an order if payment is not completed within 24 hours of placement
• All payment disputes should be reported to us within 7 days of the transaction date

07

Order Cancellation

You may request to cancel an order, subject to the following conditions:

• Before Dispatch: Orders may be cancelled free of charge by contacting us promptly before the item is handed to the courier. Any payment made will be refunded in full.
• After Dispatch: Once an order has been dispatched, cancellation is no longer possible. You may initiate a return under our Warranty & Return Policy after receiving the item.
• COD Orders: Repeatedly refusing COD deliveries without valid reason may result in your account being restricted from placing future COD orders.

To request a cancellation, contact us as quickly as possible via phone at +880 1888 719119 or email gadgetz.com.bd@gmail.com.

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Gadgetz Bangladesh also reserves the right to cancel any order for reasons including but not limited to: stock unavailability, pricing errors, unverified payment, or suspected fraudulent activity. You will be notified and refunded in full if we cancel your order.
08

Delivery & Shipping

We deliver across Bangladesh through our trusted courier partners. The following terms apply to all deliveries:

• Delivery timeframes are estimates only and are not guaranteed — delays may occur due to courier operations, weather, or other unforeseen circumstances
• You are responsible for ensuring that an authorised person is available to receive the parcel at the provided delivery address
• If a delivery attempt fails due to recipient absence, the courier may charge a re-delivery fee — this is borne by the customer
• Gadgetz Bangladesh is not liable for delays caused by courier partners, incorrect addresses provided by the customer, or force majeure events
• For delivery-related issues such as damaged parcels or missing items, refer to our Warranty & Return Policy for the applicable process

Shipping charges (if applicable) are displayed at checkout before order confirmation. Free shipping promotions are subject to their stated terms.

09

Intellectual Property

All content on gadgetz.com.bd — including but not limited to product images, descriptions, logos, graphics, website design, text, and branding — is the intellectual property of Gadgetz Bangladesh or its licensors and is protected under applicable copyright and trademark laws.

• You may not reproduce, copy, distribute, republish, or commercially exploit any content from this website without our prior written permission
• You may not use any Gadgetz branding, trademarks, or product imagery in any way that implies endorsement, affiliation, or partnership without explicit authorisation
• Customer reviews or content submitted to us may be used by Gadgetz Bangladesh for promotional purposes

10

Prohibited Conduct

When using gadgetz.com.bd, you must not engage in any of the following:

• Submitting false, misleading, or fraudulent orders, claims, or reviews
• Using stolen payment credentials or conducting any form of payment fraud
• Attempting to gain unauthorised access to our website, systems, or customer data
• Interfering with the website’s operation through malware, spam, or denial-of-service attacks
• Impersonating Gadgetz Bangladesh staff, agents, or other customers
• Systematically extracting product data, prices, or content using scrapers or automated tools
• Using our platform for resale purposes without a prior authorised reseller agreement with Gadgetz Bangladesh

Violation of these prohibitions may result in immediate account suspension, order cancellation, and referral to relevant law enforcement authorities where applicable under Bangladesh law.

11

Limitation of Liability

To the maximum extent permitted by applicable law in Bangladesh, Gadgetz Bangladesh’s liability in connection with any purchase or use of our website is limited as follows:

• Our total liability for any claim arising from a transaction shall not exceed the amount paid by the customer for the specific order in question
• We are not liable for any indirect, consequential, incidental, or special damages arising from your use of or inability to use our products or website
• We are not responsible for losses caused by incorrect delivery information provided by the customer, courier delays, or events beyond our reasonable control (force majeure)
• Website availability is provided on an “as is” basis — we do not guarantee uninterrupted access and are not liable for temporary downtime or technical errors

Nothing in these terms limits our liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded under applicable law.

12

Governing Law & Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the People’s Republic of Bangladesh.

• Any disputes arising from or relating to these terms, your use of our website, or any transaction shall first be attempted to be resolved amicably through direct communication with our customer support team
• If a dispute cannot be resolved amicably within 30 days, it shall be subject to the exclusive jurisdiction of the courts of Bangladesh
• If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect

13

Changes to These Terms

Gadgetz Bangladesh reserves the right to update or modify these Terms and Conditions at any time to reflect changes in our business practices, applicable laws, or operational requirements.

• Updated terms will be posted on this page with a revised “Effective Date”
• For significant changes, a notice will be displayed on our website homepage
• Your continued use of gadgetz.com.bd after any update constitutes your acceptance of the revised terms
• We recommend reviewing this page periodically to stay informed of any changes

14

Contact Us

If you have questions about these Terms and Conditions, need clarification on any provision,
or wish to report a violation, please contact our team through any of the channels below.
We are happy to assist.

Shop Address:
১৫/এ, কাজী নজরুল ইসলাম এভিনিউ,
সীমান্ত সম্ভার শপিং কমপ্লেক্স, ৪র্থ তলা
দোঃ ৩০৭১, ধানমন্ডি, ঢাকা

Gadgetz Bangladesh — Support Team

Available 7 Days, 10:00 AM – 7:00 PM (BST)

Phone / WhatsApp+880 1303 020101
General Emailgadgetz.com.bd@gmail.com
Sales Emailsales@gadgetz.com.bd
Websitegadgetz.com.bd
Facebookfacebook.com/gadgetz.com.bd
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